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Hollyberry Baking Company
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Gooey Butter Cake

At Hollyberry Baking Company, customer satisfaction is guaranteed - from product freshness to our customer's privacy. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect
This notice applies to all information collected or submitted on the Hollyberry Baking Company web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected are:

• Name
• Address
• Email Address
• Phone Number
• Company
• Credit/Debit Card Information

On some pages you can submit information about other people. For example, if you order a gift online, and want it sent directly to the recipient, you will need to submit the recipients' address. In this circumstance, the types of personal information collected are:

• Name
• Address
• Email Address
• Phone Number
• Company

The Way We Use Information
We use the information you provide about yourself when placing an order to complete that order. The information we collect is also used to contact customers regarding existing orders, to improve the content of our web page and to notify customers about updates to our web site. It is also used by us to contact customers for marketing purposes. Occasionally, we may share with other quality companies. We will gladly mark your customer record as a "do not share" if that is what you wish.

We use the information you provide about someone else when placing an order to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

Unless you fill out the registration form on our web site, you will not receive a catalog, as well as updates on our new products and services.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Hollyberrybaking.com secures your private information using SSL Encrypted Data Transmission through Equifax Secure Certificate Authority.

How You Can Access Or Correct Your Information

You can access all of your personally identifiable information that we collect online and maintain it by clicking on "My Account" button on the hollyberrybaking.com homepage.

You must fill in your email address and the password you chose when you signed up for an account. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by logging into your account through the "My Account" button on the hollyberrybaking.com homepage.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.


Refund Policy

Due to the perishable nature of our products, there are no product refunds.


Product Substitution

We reserve the right to substitute products for equally decadent items to ensure timely delivery.

How To Contact Us
Should you have questions or concerns about these privacy policies, please call us at 1.800.690.1974 or send us an email at orders@hollyberrybaking.com.

Our postal address is 284 East Avenue, St. Louis, Missouri, 63119

Call to Order 1-800-690-1974